/* Unified support chat — shared by portal and platform pages */
.unified-support-toggle{
  position:fixed;left:22px;bottom:22px;z-index:1850;border:0;border-radius:18px;
  min-width:154px;height:56px;padding:0 17px;display:flex;align-items:center;justify-content:center;gap:9px;
  font-family:"Cairo",sans-serif;font-weight:900;font-size:.83rem;color:#fff;cursor:pointer;
  background:linear-gradient(135deg,#075985,#0f766e);box-shadow:0 18px 42px rgba(7,89,133,.30);
  transition:transform .2s ease,box-shadow .2s ease,opacity .2s ease;
}
.unified-support-toggle:hover{transform:translateY(-2px);box-shadow:0 22px 48px rgba(7,89,133,.36)}
.unified-support-toggle .support-icon{font-size:1.2rem;line-height:1}
.unified-support-toggle .support-unread{position:absolute;top:-7px;right:-7px;min-width:23px;height:23px;padding:0 5px;border-radius:999px;display:grid;place-items:center;background:#f97316;color:#fff;border:3px solid #fff;font-size:.65rem}
.unified-support-panel{
  position:fixed;left:22px;bottom:90px;z-index:1849;width:min(410px,calc(100vw - 28px));height:min(590px,calc(100vh - 120px));
  display:flex;flex-direction:column;overflow:hidden;background:#fff;border:1px solid #d6e3ea;border-radius:24px;
  box-shadow:0 28px 85px rgba(2,32,52,.28);font-family:"Cairo",sans-serif;color:#183244;
}
/* V17.3.1: force the panel to stay closed until the user clicks the support button. */
.unified-support-panel[hidden]{display:none!important}
.unified-support-head{padding:15px 16px;display:flex;justify-content:space-between;align-items:center;gap:12px;background:linear-gradient(135deg,#075985,#0f766e);color:#fff}
.unified-support-head-copy{display:flex;align-items:center;gap:11px}.unified-support-head-icon{width:42px;height:42px;border-radius:14px;background:rgba(255,255,255,.15);display:grid;place-items:center;font-size:1.2rem;border:1px solid rgba(255,255,255,.18)}
.unified-support-head span,.unified-support-head strong,.unified-support-head small{display:block}.unified-support-head span{font-size:.62rem;color:#a7f3d0;font-weight:800}.unified-support-head strong{font-size:.9rem}.unified-support-head small{font-size:.62rem;color:rgba(255,255,255,.72);margin-top:2px}
.unified-support-head-actions{display:flex;gap:6px}.unified-support-head-actions button{width:35px;height:35px;border:1px solid rgba(255,255,255,.18);border-radius:11px;background:rgba(255,255,255,.1);color:#fff;font-size:1rem;cursor:pointer}
.unified-support-context{padding:9px 13px;background:#ecfeff;border-bottom:1px solid #d7edf0;color:#155e75;font-size:.68rem;line-height:1.7}
.unified-support-messages{flex:1;overflow:auto;padding:14px;background:linear-gradient(#f8fbfc,#f2f7f9);display:flex;flex-direction:column;gap:9px;scroll-behavior:smooth}
.unified-support-empty{margin:auto;text-align:center;max-width:255px;color:#64748b;line-height:1.9;font-size:.75rem}.unified-support-empty b{display:block;color:#24465a;font-size:.9rem;margin-bottom:4px}
.unified-support-message{max-width:84%;padding:10px 12px;border-radius:16px;font-size:.76rem;line-height:1.75;word-break:break-word;white-space:normal}
.unified-support-message.mine{align-self:flex-start;background:#dcfce7;color:#14532d;border-bottom-left-radius:5px}.unified-support-message.theirs{align-self:flex-end;background:#fff;border:1px solid #dbe7ed;color:#1e3a4b;border-bottom-right-radius:5px;box-shadow:0 5px 14px rgba(15,52,72,.05)}
.unified-support-message small{display:block;margin-top:5px;color:#78909e;font-size:.58rem}
.unified-support-compose{padding:11px;background:#fff;border-top:1px solid #dbe7ed;display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}
.unified-support-compose textarea{width:100%;min-height:48px;max-height:120px;resize:vertical;border:1px solid #cddde5;border-radius:14px;padding:10px 11px;outline:none;font-family:"Cairo",sans-serif;font-size:.76rem;color:#17364a;background:#fff}.unified-support-compose textarea:focus{border-color:#0f766e;box-shadow:0 0 0 3px rgba(15,118,110,.1)}
.unified-support-send{height:48px;min-width:70px;border:0;border-radius:14px;background:#0f766e;color:#fff;font-family:"Cairo",sans-serif;font-weight:900;cursor:pointer}.unified-support-send:disabled{opacity:.55;cursor:not-allowed}
.unified-support-status{padding:0 12px 10px;background:#fff;color:#64748b;font-size:.64rem}.unified-support-status.error{color:#b91c1c}
.unified-support-hidden{display:none!important}
@media(max-width:600px){.unified-support-toggle{left:13px;bottom:13px;min-width:56px;width:56px;padding:0;border-radius:50%}.unified-support-toggle .support-label{display:none}.unified-support-panel{left:8px;bottom:78px;width:calc(100vw - 16px);height:min(650px,calc(100vh - 90px));border-radius:19px}.unified-support-compose{grid-template-columns:1fr}.unified-support-send{width:100%}}
@media print{.unified-support-toggle,.unified-support-panel{display:none!important}}